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The SmartHub portal offers members a secure and user-friendly way to manage their electrical service. Members can view and pay bills, monitor energy usage, update personal information, report outages, and access special programs like budget billing. With 24/7 access, the portal provides a convenient and efficient way to stay informed and in control of energy services. Customer support is also available for assistance, ensuring a seamless experience. By using the portal, members can make informed decisions about their energy consumption and billing preferences.

 

 

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How Can We Help You?

We hope you can find everything you need to manage your account here. 

If you have any questions about your account, please contact a Member Service Representative at 855-938-3616.

Explore the paperless billing option

Paperless billing with SmartHub is convenient. It offers you the opportunity to pay anytime, anywhere. Just click on the SmartHub link on the homepage to create a SmartHub account or to switch to paperless billing. Contact a member service representative, toll free, if you have questions 855-938-3616.

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SmartHub offers many benefits

If you have questions about your Eastern Iowa REC bill, the answer may be just a few key strokes away using SmartHub. Using SmartHub through a computer, smart phone or tablet, Cooperative members are able to:

  1. Pay bills.
  2. View, print or download current and previous billing statements.
  3. Access accounts 24/7.
  4. Review electricity use.
  5. Set accounts up for automatic payment.
  6. Receive e-mail and/or text notifications regarding bills.
  7. Report power outages.
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