Eastern Iowa Light and Power Cooperative (“Eastern Iowa REC”) is committed to protecting your privacy while accessing or using our website at www.easterniowa.com (“website”). As part of that commitment, this website privacy policy informs you how we collect, use and treat personal identifiable information you may provide through our website. This policy only applies to information we obtain from you via the website – it does not apply to information we may collect from you via other means or offline such as via mail, phone or email. By accessing or through the use of our website you consent to the terms and conditions of this privacy policy.
Information Collection, Use, and Sharing
When you request products, services, or information from, Eastern Iowa REC through this website, personally identifiable information such as your name, email address and phone number may be collected in order to complete the transaction. Failure to provide the requested information, however, may prevent delivery of the product, service or information requested. This information is voluntary. You can opt-out of providing your personally identifiable information by simply not providing it as requested. You can learn about alternatives to using this website by contacting us as described under the How You Can Contact Eastern Iowa REC section below. Any personally identifiable information provided through this website can be reviewed and corrected. If you wish to review or correct your personally identifiable information, please request and complete a Request to Review or Correct Personal Data, by calling 800.728.1242, or by contacting us as described under the How You Can Contact Eastern Iowa REC section below. Your information is used strictly for the purpose for which you contacted us.
Eastern Iowa REC will not share your personally identifiable information with any nonaffiliated third-party, other than as necessary to fulfill your request except in the following circumstances:
Data that is not personally identifiable may also be collected when you access our services, products or information. This data may include statistical information such as the pages on our website that you visit frequently. This collection of information does not identify you by any personal information but as participation on the website. If we combine non-personal information with personal information, such combined information will be treated as personal information for as long as it remains combined with your personal information.
Eastern Iowa REC is the sole owner of the information collected on the website. Your information is not sold or released for marketing purposes.
Security
Eastern Iowa REC takes precautions to protect your personally identifiable information and has implemented reasonable technical, administrative, and physical security measures to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure of information collected and maintained.
As a part of these security measures, Eastern Iowa REC monitors communication and data traversing the site. That monitoring may include actual content of those communications and data as necessary.
While no information is absolutely safe in an electronic environment, by implementing reasonable and appropriate security, Eastern Iowa REC has taken necessary steps to secure information collected, retained and used.
Links
This website contains links to other sites. Please be aware Eastern Iowa REC is not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our website to read the privacy statements of any other site that collects personally identifiable information.
Children
This website is not intended for children under the age of 13. We will not knowingly collect information from website visitors in this age group. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by contacting us using the contact details provided under the How You Can Contact Eastern Iowa REC section below.
How You Can Contact Eastern Iowa REC
If you have any questions, comments or concerns about this privacy policy, the information practices described in this privacy policy, or your rights with respect to such practices, please contact us:
By mail: Eastern Iowa Light and Power Cooperative
PO Box 3003
Wilton, Iowa 52778
By phone: 800.728.1242
By email: jim.williams@easterniowa.com
Updates
Our privacy policy may change from time to time and all updates reflect changes in the law, changes in our products or services, changes in our practices regarding the collection and use of information, or reflect new features or technologies of the website will be posted on this page. We encourage you to visit our website and review this policy periodically, so you are up to date on our most current policies and practices.
If you feel that Eastern Iowa REC is not abiding by this privacy policy, you should contact us immediately as provided in the How You Can Contact Eastern Iowa REC section above.
Last Update: 4/4/2022
