Customer Testimonials

What our customers say matters!

We are dedicated to providing our Cooperative members affordable, reliable, and safe electrical service. Read what our customers have to say about our service! 

Customer Testimonials

Linden & Jolene Hartman, Tipton

"Thank you so much for the "appliance rebate" on our bill. We really appreciate it."

Marilyn Drebenstedt, Mediapolis

"This was the first time in 54 years I ever had a credit and did not pay an electric bill that month. Thanks."

Karole Knapp, Muscatine

"Dear REC staff, You do good work! Thank you for getting the power restored so quickly on Feb. 1."

Bill Bryson, Blue Grass

"Here's a shout out for the service/linemen who got our power back on in the snow storm on Super Bowl Sunday. I appreciate their efforts on a job well done. They even had to walk down a steep hill to check for downed trees. Awesome job. Thank you."

Judy M. Amenell, West Burlington

"I want to thank you for the insulated bag and lantern you handed out at the end of District 5 meeting July 28. This was the first time I had an opportunity to attend our District meeting. I have wanted to go for a number of years but always had a prior meeting. I want to once again say how pleased my husband and I both are with your quick response time of your crew to get to us here in Beaverdale when we call for assistance. Eastern Iowa Light & Power employees are the best in response time, and their upbeat personality when they no doubt have to leave the comforts of home to go out on a call. Rest assured, it's greatly appreciated."

Russ Fry, Burlington

"Our power was out yesterday (Jan. 4). We called and you promptly took care of it. Thanks."

The Humes Family, Camanche

"I'd like to take the opportunity of a severe weather event to say thank you to the REC and their crews for their reliability and dedication to keeping our lights on. No matter ice storms or high winds, the trucks and crews are out there getting the job done. Thanks."

Jeff Clinton, Davenport

"o Dear REC, While I don't have any complaints to register, I would like to take this opportunity to thank you for the excellent service and great rates for it. It is such a blessing to have reliable power and it is so central to our lifestyle in this country. Thanks to all of you who make it possible. I know how much maintenance the power grid requires to keep us in power and how up a creek we would be without the skilled technicians who keep it going. Thanks again for all your efforts."

Leota Schaper, Columbus Junction

"Thanks for the great service the night of the storm Oct. 6. You were at our place long into the morning of the 7th. We have always had good service from the REC guys!"